468true dots under 310true false 500none
  • 5000 fade false 60 bottom 30
    Slide1
  • 5000 fade false 60 bottom 30
    Slide2
  • 5000 fade false 60 bottom 30
    Slide3
  • 5000 fade false 60 bottom 30
    Slide4
  • 5000 fade false 60 bottom 30
    Slide5
  • 5000 fade false 60 bottom 30
    Slide6
  • 5000 fade false 60 bottom 30
    Slide7

Talk to an expert, anytime

Our in-house support team are data room experts who love talking to clients. You’ll never speak to someone who can’t fix your problem, and our job isn’t done until you feel confident using Firmex.

No question is too big, or too small.

Contact Support


Pulling an all-nighter?
So are we.

We know your business can’t slow down. Our support team is on stand-by 24/7/365 to answer your questions. You’ll never wait longer than 15 minutes, and you’ll speak to someone who loves helping people and solving problems.


No scripts. No call transfers.

Scripted answers are for standard issues – that’s why we don’t have them. Instead, you’ll speak to someone who will listen to your problem and work with you until it’s resolved. We’re committed to your success. Just one reason why Firmex has won a Gold Stevie® Award for Customer Service Department of the Year.


We’re with you the whole way

We help you structure and populate the data room, set up and train every new user, and provide ongoing support whenever you need it. Helping you with the heavy lifting is what we do.

Learning with Firmex


1020false slidenames topleft 624false false 800none
  • 5000 fade false 60 bottom 30
    Online Knowledge Base
  • 5000 fade false 60 bottom 30
    Professional Support Services
  • 5000 fade false 60 bottom 30
    Free Setup & Practice Support
  • 5000 fade false 60 bottom 30
    24/7/365 Always on Support
Online Knowledge Base
Professional Support Services
Free Setup & Practice Support
24/7/365 Always on Support

1024true dots under 300true false 50none
  • 5000 fade false 60 bottom 30
    Slide1
  • 5000 fade false 60 bottom 30
    Slide2
  • 5000 fade false 60 bottom 30
    Slide3
  • 5000 fade false 60 bottom 30
    Slide4
  • 5000 fade false 60 bottom 30
    Slide5
  • 5000 fade false 60 bottom 30
    Slide6
  • 5000 fade false 60 bottom 30
    Slide7
  • 5000 fade false 60 bottom 30
    Slide8
  • 5000 fade false 60 bottom 30
    Slide9


Contact Support

Get Started Now

In a live demo we'll answer your questions, share our expertise and recommend a solution.