A virtual data room [VDR] is a secure online space for safely sharing confidential documents beyond the corporate firewall. Its product interface and premium, professional level of support are specially tailored to accommodate complex business processes and workflows including M&A due diligence, litigation and compliance where the disclosure of sensitive information, large-scale collaboration and complex security scenarios involving numerous parties are required.

Data rooms offer the same industry-level security as major banks and financial institutions. Your information is kept in super-secure ISO/IEC 27001:2013 certified data centers with fire and disaster safeguards; keycard access; and equally secure mirror sites. The Firmex VDR also has several internationally recognized security certifications, including HIPAA and SOC 2. Additionally, the product offers numerous security and document protection features, including single sign on (SSO), two-factor password authentication, fully customizable access settings, document expire, and more. All documents are encrypted at rest with AES-256. During transit, files use a secure connection and support negotiation up to TLS 1.2 using a prioritized list of ciphers. The Firmex VDR proudly maintains an A+ score on ssllabs.com.

With Firmex, you have complete control over where your documents and Personal Data are stored. With storage locations in Canada, the United States, and the European Union (Germany), you have the option to choose where your data room documents reside. When you launch your Firmex VDR service, you can easily select your preferred document storage location. All files within your Firmex Virtual Data Room will only be stored in your selected location. No Personal Data is transferred to the USA unless chosen as the document storage location.

A data room should allow for highly adaptive interfaces and integration into a company’s IT systems and business workflows. They should also allow for custom branding to make the site your own. Unlike solutions that force you to adapt to their way of doing things, Firmex can be tailored to fit your specific needs with help from our product and industry experts.

A Firmex makes complex processes like M&A due diligence much easier, safer and more efficient. The VDR allows full control over confidential information so you can focus on the process rather than worrying about the security of your sensitive documents or intellectual property. All communication with users and all data room activity is recorded in a full audit trail.

Using a data room is the easiest and safest way of ensuring that deal flow moves quickly without any potentially critical information breaches. The VDR provides the ability to share sensitive documents in an organized and secure manner, while maintaining control of the entire deal process. There are also “power tools” that streamline processes like Q&A and document versioning to simplify due diligence and keep your project moving.

When choosing a data room provider, consider how easy it is to: upload and download documents; set security for different users; change access quickly if the mood changes during negotiations; shut down access instantly if needed; and restrict access to some parties. Support is also important: does the VDR provider offer true 24/7/365 support (including weekends and holidays); do they outsource support; what are their SLAs; and most importantly, do they have industry expertise to understand your business?

Basic file sharing tools are intended for simple use. These low-cost solutions sometimes get labeled as ‘data rooms’ but they have limited functionality to support your project. They’re good for sharing everyday files like photos, but complex processes like due diligence, compliance and litigation typically warrant more advanced features, control, and security. There’s a lot at stake when you’re sharing confidential or privileged information and intellectual property. Choosing the wrong tool for the job can cause frustration for your users and delays that you don’t want when you’re in the midst of a project. When used for anything more than basic functionality, standard file sharing systems can also cause potential security risks.

Firmex support is available 24/7/365, including weekends and holidays. You’ll get real-time response to product experts with no waiting around for answers. We’ll also support and train anyone involved in your Firmex VDR project. This is a level of professional expertise and responsiveness you simply won’t get with a basic file sharing or low-cost VDR solution.

Firmex hold as much information as your company needs. We will work with your company to determine your needs and adjust storage, all at a reasonable price.

Yes. Firmex VDR has a sophisticated Q&A feature for automating the whole process that’s intuitive, efficient and secure. During due diligence, the ability to manage the Q&A process for multiple buyers within the VDR without having to rely on spreadsheets or email makes Q&A much faster and less tedious for everyone involved.

With a Firmex VDR, you will be up and be running in minutes. Our expert customer service team will be available immediately to help with setup and answer any questions.

Firmex data rooms are designed to be intuitive and ready to use immediately. However, our customer service team is standing by 24/7/365 to help you set up your data room and get it ready for your specific project. They also offer training, customized instruction manuals. You can also access our Knowledge Base for online tutorials, videos, and how-to guides.

You can invite anyone, internally or externally, to the data room by adding their email address. Our “groups” feature allows you to organize access settings for groups of individuals and re-apply those settings to any other projects they are part of to save you set-up time.

If you open more than two data rooms a year, a Firmex unlimited-use subscription will save you 25% or more over “pay-as-you-go” per project data room transactions. Start, stop & extend projects at will with no transaction timelines to worry about. Subscription clients get 2-3X more use out of their Firmex VDR than per project clients.

Subscription pricing depends on two simple variables:

1. The number of internal users who need access to Firmex
2. The amount of data storage you need.

Our team will work with you determine your storage needs, so you’ll know upfront how much you’ll be paying for the service with no unexpected surprises down the road. Firmex does not charge based on bandwidth, only storage.

The majority of our clients open data rooms for 6 months and require at least 1 GB of storage.

Yes. Removing information from your VDR project will free up more available data storage for you to use.

Yes, some of our clients pass along the cost to their clients; others opt to provide data room services to their clients as a value added feature at no extra charge. It’s entirely up to you.

Contact our team for a live one-on-one demo, free trial, and pricing information.