Find out what the world’s most widely used data room can do for you.

Expert Support That Cares

Our award-winning support team has supported thousands of projects and deals. We’ve got the knowledge, expertise, and commitment to help you at any time. Our team is on stand-by to support every user, 24 hours a day, 7 days a week.


new data room projects per year.


customers in 110 countries have trusted Firmex.


expert support.

Service That Never Sleeps

Because more deals, diligence, and compliance get done on Firmex, our 24/7/365 customer support is always ready and available to help at any hour, at any day of the week.

  • One level of always-on support for all users
  • In-house global support in English, French, German, and Spanish
  • GDPR compliant support services
  • Full archiving service once your project or deal is done

A Responsive Team

Have a question or need some help? Our support team will answer you instantly. It’s a promise we’re committed to right from the start of our engagement with you.

Firmex Team Cares

Unlimited Training

Our feature-rich virtual data rooms are designed to be intuitive and easy to use. But we can get you up to speed on anything you want or need to know.

  • Unlimited training based on user group or topic
  • An extensive, detailed knowledge base with online tutorials, videos, and how-to guides
  • Start working in your virtual data room faster

Need Help? Go to Our Knowledge Base

Discover What Great Service is All About

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