Find out what the world’s most widely used data room can do for you.

Expert Support That Cares

Our award-winning support team has supported thousands of projects and deals. We’ve got the knowledge, expertise, and commitment to help you at any time. Our team is on stand-by to support every user, 24 hours a day, 7 days a week.

Just looking for Support?

 

15,000+

new data room projects per year.

4,200+

customers in 110 countries have trusted Firmex.

24/7/365

expert support.

Service That Never Sleeps

Because more deals, diligence, and compliance get done on Firmex, our 24/7/365 customer support is always ready and available to help at any hour, at any day of the week.

  • One level of always-on support for all users
  • In-house global support in English, French, German, and Spanish
  • GDPR compliant support services
  • Full archiving service once your project or deal is done
Firmex Team Cares

A Responsive Team

Have a question or need some help? Our support team will answer you instantly. It’s a promise we’re committed to right from the start of our engagement with you.

Unlimited Training

Our feature-rich virtual data rooms are designed to be intuitive and easy to use. But we can get you up to speed on anything you want or need to know.

  • Unlimited training based on user group or topic
  • An extensive, detailed knowledge base with online tutorials, videos, and how-to guides
  • Start working in your virtual data room faster

Need Help? Go to Our Knowledge Base

Discover What Great Service is All About

 

Firmex Stories: We Like to Show Our Human Side

 

Firmex Stories: What Great Customer Service Is All “Aboot”

 

Firmex Stories: An Ally In Business

Let’s talk about your Virtual Data Room needs.