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Our track record

Availability for the past 12 months.

Next Maintenance Scheduled For

June 27th 2:00 AM EDT – 7:00 AM EDT

Planned Maintenance Complete

June 13th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

May 30th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

May 9th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

May 7th 11:00 PM EDT - May 8th 12:00 AM EDT

Planned Maintenance Complete

April 11th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

April 11th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

March 21st 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

March 10th 11:00 PM EST - March 11th 12:00 AM EST

Planned Maintenance Complete

March 7th 2:00 AM EST - 7:00 AM EST

Planned Maintenance Complete

February 21st 2:00 AM EST - 7:00 AM EST

Planned Maintenance Complete

February 7th 2:00 AM EST - 7:00 AM EST

Planned Maintenance Complete

January 28th 11:00 PM EST - January 29th 12:00 AM EST

Planned Maintenance Complete

January 17th 2:00 AM EST - 7:00 AM EST

Planned Maintenance Complete

December 13th 2:00 AM EST - 7:00 AM EST

Planned Maintenance Complete

November 29th 2:00 AM EST - 7:00 AM EST

Planned Maintenance Complete

November 15t 2:00 AM EST - 7:00 AM EST

Planned Maintenance Complete

November 1st 2:00 AM EST - 7:00 AM EDT

Planned Maintenance Complete

October 18th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

September 27th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

September 13th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

August 23rd 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

August 9th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

July 19th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

July 5th 2:00 AM EDT - 5:00 AM EDT

Planned Maintenance Complete

June 21th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

June 7th 2:00 AM EDT - 5:00 AM EDT

Planned Maintenance Complete

May 24rd 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

May 3rd 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

April 19th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

April 5th 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

March 22nd 2:00 AM EDT - 7:00 AM EDT

Planned Maintenance Complete

March 8th 1:00 AM EST - 7:00 AM EDT

Planned Maintenance Complete

February 23nd 2:00 AM - 7:00 AM EDT

Our product updates

Features & Enhancements for the past 12 months.

Product Update

June 2021

Q&A Improvements

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Product Update

May 2021

Reporting Improvements

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Product Update

April 2021

Two-Factor Authentication Improvements

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Product Update

March 2021

Added Optical Character Recognition (OCR)

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Product Update

February 2021

Drastically Improved Firmex Viewer's Compatibility with Excel Files

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Product Update

December 2020

User Interface Improvements

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Product Update

November 2020

Redact Improvements

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Product Update

October 2020

New Redaction Feature Added

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Product Update

September 2020

User Interface Improvements

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Product Update

August 2020

Released New Report Tracking Support Activity

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Product Update

July 2020

Improved SSO and Reports

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Product Update

June 2020

Increased In-Browser Upload Size and Improved SSO

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Product Update

May 2020

Improved Site-Level Reporting

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Product Update

March 2020

Improved Document Activity Notification Behavior

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Product Update

February 2020

UI and Navigation Improvements

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Product Update

December 2019

Added Document Activity Email Notifications report

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Product Update

November 2019

Additional SSO support

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Product Update

October 2019

Smaller downloads bypass compression

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Product Update

September 2019

Added Single Sign on (SSO) support

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Product Update

August 2019

Upload supporting documentation directly to Q&A answer and improvements to import spreadsheet

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Product Update

July 2019

Added new column to All Users Excel export to indicate bulk download ability & other fixes

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Product Update

June 2019

Q&A Reopen questions feature added & other fixes

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Product Update

May 2019

Enabling bulk download at the group level & other fixes

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Product Update

April 2019

Office field now optional when adding users & other fixes

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Product Update

March 2019

Ability to control the frequency of Q&A task emails

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Our status updates

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