99.99% total availability over the past 12 months
Updated: April 1st, 2024
Our track record
Availability for the past 12 months.
Next Maintenance Scheduled For
April 24th, from 10:30 PM EDT to 11:00 PM EDT.
Planned Maintenance Complete
April 21st, from 02:00 AM EDT to 05:00 AM EDT.
Planned Maintenance Complete
April 11th, from 10:00 PM EDT to 10:30 PM EDT.
Planned Maintenance Complete
April 9th, from 10:00 PM EDT to 10:30 PM EDT.
Planned Maintenance Complete
March 24th, from 02:00 AM EST to 05:00 AM EST.
Planned Maintenance Complete
March 10th, from 01:00 AM EST to 05:00 AM EST.
Planned Maintenance Complete
February 25th, from 02:00 AM EST to 05:00 AM EST.
Planned Maintenance Complete
February 4th, from 02:00 AM EST to 05:00 AM EST.
Planned Maintenance Complete
January 21st, from 02:00 AM EST to 05:00 AM EST.
Planned Maintenance Complete
December 17th, from 02:00 AM EST to 05:00 AM EST.
Planned Maintenance Complete
December 10th, from 02:00 AM EST to 05:00 AM EST.
Planned Maintenance Complete
December 2nd, from 10:00 PM EST to 11:00 PM EST.
Planned Maintenance Complete
November 26th, from 02:00 AM EST to 05:00 AM EST.
Planned Maintenance Complete
November 21st, from 10:00 PM EST to 10:30 PM EST.
Planned Maintenance Complete
November 16th, from 10:00 PM EST to November 17th, 12:30 AM EST
Planned Maintenance Complete
November 11th, from 10:00 PM EST to November 12th, 12:00 AM EST
Planned Maintenance Complete
November 7th, from 10:00 PM EST to 10:30 PM EST
Planned Maintenance Complete
November 4th, from 10:00 PM to November 5th, 12:00 AM EDT
Planned Maintenance Complete
October 29th, from 02:00 AM to 05:00 AM EDT
Planned Maintenance Complete
October 21st, from 10:00 PM to 12:00 AM EDT
Planned Maintenance Complete
October 15th, from 02:00 AM to 06:00 AM EDT
Planned Maintenance Complete
October 13th, from 10:00 PM to 12:00 AM EDT
Planned Maintenance Complete
September 30th, from 10:00 PM to 11:30 PM EDT
Planned Maintenance Complete
September 24th, from 02:00 AM to 07:00 AM EDT
Planned Maintenance Complete
September 12th, from 10:00 PM to 10:30 PM EDT
Planned Maintenance Complete
September 10th, from 02:00 AM to 05:00 AM EDT
Planned Maintenance Complete
August 25th, from 10:00 PM to 11:00 PM EDT
Planned Maintenance Complete
August 20th from 2:00 AM to 7:00 AM EDT
Planned Maintenance Complete
August 11th from 10:00 PM to 12:00 AM EDT
Planned Maintenance Complete
July 23rd, from 02:00 AM to 07:00 AM EDT
Planned Maintenance Complete
July 18th, from 10:00 PM to 11:00 PM EDT
Planned Maintenance Complete
July 12th, from 10:00 PM to 11:00 PM EDT
Planned Maintenance Complete
July 9th, from 2:00 AM to 5:00 AM EDT
Planned Maintenance Complete
June 25, 2:00 AM EDT - 5:00 AM EDT
Planned Maintenance Complete
May 28th, 2:00 AM EDT - 6:00 AM EDT
Planned Maintenance Complete
May 14th, 2:00 AM EDT - 5:00 AM EDT
Planned Maintenance Complete
April 14th, 2:00 AM EDT - 6:00 AM EDT
Our product updates
Features & Enhancements for the past 12 months.
Product Update
January 2024
Redact all: Ability to redact all instances of a phrase or a word in a document.
View in DetailProduct Update
November 2023
Default Bulk Download enabled for admin and support group and updated delivery schedule for Q&A email
View in DetailProduct Update
March 2023
Migrated Databases to Amazon Web Services
View in DetailProduct Update
February 2023
Improved User Interface
View in DetailProduct Update
January 2023
Improved Document Activity Notification Emails
View in DetailProduct Update
October 2022
New User Interface
View in DetailProduct Update
September 2022
Faster Downloads and Increased In-Browser Download Limit
View in DetailProduct Update
October 2021
Changed Default Numbering Schema for Folders
View in DetailProduct Update
September 2021
Q&A Improvements
View in DetailProduct Update
August 2021
Q&A Improvements
View in DetailProduct Update
July 2021
Firmex Viewer
View in DetailProduct Update
June 2021
Q&A Improvements
View Updates in DetailProduct Update
May 2021
Reporting Improvements
View Updates in DetailProduct Update
April 2021
Two-Factor Authentication Improvements
View Updates in DetailProduct Update
March 2021
Added Optical Character Recognition (OCR)
View Updates in DetailProduct Update
February 2021
Drastically Improved Firmex Viewer's Compatibility with Excel Files
View Updates in DetailProduct Update
December 2020
User Interface Improvements
View Updates in DetailProduct Update
November 2020
Redact Improvements
View Updates in DetailProduct Update
October 2020
New Redaction Feature Added
View Updates in DetailOur status updates
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