99.99% total availability over the past 12 months

Added two new Quick Views, Encrypted Documents and Offline Documents, to support users with document management by quickly identifying file types that were previously difficult to locate.

We’ve launched enhanced localization in Firmex by adding full German and Spanish support alongside English and French. This includes expanded language options across the VDR interface, Knowledge Base, and customer support to deliver a more seamless experience for our multilingual users.

We’re excited to be introducing the new Excel Viewer which delivers a faster, more dynamic way to view spreadsheets in Firmex. Users can scroll, zoom, and navigate between worksheet tabs easily with accurate rendering of data, charts, and images. The viewer also supports full formula visibility and a native Excel-like experience within the secure Firmex environment.

We’ve improved upload error handling by enhancing warning messages for long file paths and introducing an exportable error report. Now, users can easily identify which file(s) or folder(s) exceed Windows’ character limit and take corrective action without contacting support. We’ve introduced automatic content refresh so uploaded files now appear instantly on your documents page without the need to manually refresh.

Improved our bulk download function by increasing the maximum ZIP file size from 5GB to 20GB.

Updated our User Interface, focusing on the most widely used part of our product—the Documents Page.

Seclore application upgraded to the newest version to give you a better, more seamless experience when interacting with protected documents you download from Firmex.

Redact all: Ability to redact all instances of a phrase or a word in a document.

Improved our bulk download function by increasing the maximum ZIP file size from 5GB to 20GB.

Default Bulk Download enabled for admin and support group and updated delivery schedule for Q&A email

Migrated Databases to Amazon Web Services

Improved User Interface

Improved Document Activity Notification Emails

Faster Downloads and Increased In-Browser Download Limit

Q&A Improvements

Q&A Improvements

Q&A Improvements

Firmex Viewer

Q&A Improvements

Reporting Improvements

Two-Factor Authentication Improvements

Added Optical Character Recognition (OCR)

Drastically Improved Firmex Viewer's Compatibility with Excel Files

User Interface Improvements

Redact Improvements

New Redaction Feature Added