The Bilingual Client Services Consultant is responsible for responding to all customer requests concerning technical issues and client consultation inquiries, in a queue environment (phone and email).
On a daily basis, you will focus on achieving extension and overage bookings and quota. You will also solicit new business opportunities and subscription conversions opportunities within our existing transaction accounts and refer those to the Sales and Account Executive teams…
Firmex is looking for a Sales Operations Associate to join our team! As the successful candidate you will be driven, curious, organized, enthusiastic, a good communicator and a team player. What you will get in return is a supportive, challenging and fun place to come every day to develop your skills and advance your career.
Firmex is looking to grow their Business Intelligence and Data Integration Team. We are looking for a smart, hardworking individual to design and create Integration/ETL processes moving data within our FBI DW (Firmex Business Intelligence Data Warehouse) and also into third party SaaS Products that Firmex uses. This individual will also assist in the enhancement, evolution and support of the Firmex Business Intelligence (FBI) Data Warehouse. FBI DW is a key strategic system that provides insight to all of Firmex’s departments for customer and product decision making.
The Marketing Operations Manager will create and execute a best-in-class lead management and conversion strategy.
You’ll be a critical part of a smart, nimble team and your voice will be a big part of the company’s marketing strategy. Reporting to the VP Marketing, you’ll work with sales, product marketing, and client services to develop and execute short-term and long-term initiatives that generate leads, establish our brand, and ultimately increase our market share.
As an Email Marketing Specialist you will be responsible for the development and execution of our email prospecting and nurturing campaigns. Familiarity with marketing automation, direct marketing, CRM systems, online research and data-entry is an asset but a willingness to learn is essential. You must possess excellent research skills, are exceptionally organized and demonstrate a strong attention to detail. The ability to find solutions that generate measurable results is necessary as well as the generation of reports on those efforts.
The job of Business Development, Sales is to generate demand by collaborating closely with Marketing and Sales on all campaigns including Marketing Qualified Lead (MQL) campaigns and by leveraging other technology such as LinkedIn, Inside View and good old fashion brain power.
The Platform Developer is responsible for helping grow, scale, and evolve the core platform code of the Firmex application, as well as facilitate integration projects with third parties.