Your partner in deals, diligence, and document control.
223,000+
COMPANIES TRUST FIRMEX
1.4 million+
USERS SUPPORTED
180+
COUNTRIES SERVED
189,000
PROJECTS COMPLETED
Trusted since 2006, we architect a purpose-built virtual data room software with certified security that’s supported by award-winning experts. Priced for value, we build streamlined features that work for you.
Reduce risk during diligence by redacting personally identifiable information on documents directly in the data room.
Verify what users see by instantly toggling to any user’s perspective of the data room to confirm their access.
Secure user entry and access with maximum precision and control using SSO and your identity provider.
Streamline questions and answers with a purpose-built tool that lets you manage, route, and address multiple questions quickly.
Upload files from anywhere by simply using a designated email address that sends files directly to the data room.
Accelerate project creation with template projects that include pre-configured file indexes, groups, and permissions.
Choose an unlimited Firmex Subscription when you do more than one project per year. Get access to the extra benefits of an always-on virtual data room.
Understand what a VDR is, their value, and how to evaluate which one is right for you.
See our answers to the most common questions about Firmex data room service, pricing, support, and more.
Who and what is Firmex for?
A virtual data room (VDR) is a secure online space for safely sharing confidential documents beyond the corporate firewall. Its product interface and premium, professional level of support are specially tailored to accommodate complex business processes and workflows including M&A due diligence, litigation, and compliance, where the disclosure of sensitive information, large-scale collaboration, and complex security scenarios involving numerous parties are required.
A data room makes complex processes like M&A due diligence much easier, more secure, and more efficient. The VDR allows full control over confidential information so you can focus on the process rather than worrying about the security of your sensitive documents or intellectual property. All communication with users and all data room activity are recorded in a full audit trail.
Using a data room is the easiest and safest way to ensure deal flow moves quickly without any potentially critical information breaches. The VDR allows you to share sensitive documents in an organized and secure manner while maintaining control of the entire deal process. There are also advanced features that streamline processes like Q&A and document versioning to simplify due diligence and keep your project moving.
Firmex holds as much information as your company needs. We will work with your company to determine your needs and adjust storage, all at a reasonable price.
Firmex data rooms are designed to be intuitive and ready to use immediately. If needed, however, our customer service team is standing by 24/7/365 to help you set up your data room and get it ready for your specific project. They offer customized training and you can also access our Knowledge Base for online tutorials, videos, and how-to guides.
You can invite anyone, internally or externally, to the data room by adding their email address. Our “groups” feature allows you to organize access settings for groups of individuals and apply those settings to any new users added to those groups over the lifespan of the project.
Firmex has over a dozen pre-configured, customizable data room templates for common project types. It also allows for custom branding to make the site your own. Unlike solutions that force you to adapt to their way of doing things, Firmex can be tailored to fit your specific needs with help from our product and industry experts.
Data rooms offer the same industry-level security as major banks and financial institutions. Your information is kept in an extremely secure ISO/IEC 27001:2022 certified data centers with fire and disaster safeguards; keycard access; and equally secure mirror sites. The Firmex VDR also has several internationally recognized security certifications, including HIPAA and SOC 2. Additionally, the product offers numerous security and document protection features, including single sign on (SSO), two-factor password authentication, fully customizable access settings, document expiration, and more. All documents are encrypted at rest with AES-256. During transit, files use a secure connection and support negotiation up to TLS 1.3 using a prioritized list of ciphers. The Firmex VDR proudly maintains an A+ score on ssllabs.com.
Why choose Firmex?
When choosing a data room provider, consider how easy it is to: upload and download documents; set security for different users; change access quickly if the mood changes during negotiations; shut down access instantly if needed; and restrict access to some parties. Support is also important: does the VDR provider offer true 24/7/365 support (including weekends and holidays); do they outsource support; what are their SLAs; and most importantly, do they have the industry expertise to understand your business?
Basic file sharing tools are intended for simple use. These low-cost solutions sometimes get labeled as ‘data rooms’ but they have limited functionality to support your project. They’re good for sharing everyday files like photos, but complex processes like due diligence, compliance, and litigation typically warrant more advanced features, control, and security. There’s a lot at stake when you’re sharing confidential or privileged information and intellectual property. Choosing the wrong tool for the job can cause frustration for your users and unwanted delays in the midst of a project. When used for anything more than basic functionality, standard file sharing systems can also cause potential security risks.
What can you expect from a Firmex data room?
With Firmex, you have complete control over where your documents are stored. With storage locations in Canada, the United States, and the European Union (Germany), you have the option to choose where your data room documents reside. When you launch your Firmex VDR service, you can easily select your preferred document storage location. All files within your Firmex Virtual Data Room will only be stored in your selected location. No personal data is transferred to the U.S. unless it is chosen as the document storage location.
All data stored by Firmex for the purposes of delivering secure VDR services to clients (e.g. application and user-related data) is stored in Canada. None of this data, including personal data, is ever transferred outside of Canada.
Firmex support is available 24/7/365, including weekends and holidays. You’ll get real-time responses from product experts with no waiting around for answers. We’ll also support and train anyone involved in your Firmex VDR project. This is a level of professional expertise and responsiveness you simply won’t get with a basic file sharing or low-cost VDR solution.
Yes. Firmex VDR has a sophisticated Q&A feature for automating the whole process that’s intuitive, efficient, and secure. During due diligence, the ability to manage the Q&A process for multiple buyers within the VDR, without having to rely on spreadsheets or email, makes Q&A much faster and less tedious for everyone involved.
With a Firmex VDR, you will be up and running in minutes. Our expert customer service team will be available immediately to help with setup and answer any questions. Firmex subscription clients have access to an unlimited number of self-serve projects and can create new projects as soon as they are needed.
How will your data room be priced and charged?
If you open more than two data rooms a year, a Firmex unlimited-use subscription will save you 25% or more over the equivalent “pay-as-you-go” per-project data room transactions. Start, stop, and extend projects at will with no transaction timelines to worry about. Subscription clients get 2-3X more use out of their Firmex VDR than per-project clients.
Subscriptions are priced based on the volume of storage your organization will need across your unlimited self-serve projects. Our team will work with you to determine your storage needs, so you’ll know upfront how much you’ll be paying for the service with no unexpected surprises down the road. Firmex does not charge based on bandwidth, only storage.
The majority of our transactional data room clients open data rooms for 6 months and require at least 1 GB of storage.
Yes. Removing information from your VDR project will free up more available data storage for you to use.
Yes, some of our clients pass along the cost to their clients; others opt to provide data room services to their clients as a value added feature at no extra charge. It’s entirely up to you.
Contact our team for a live one-on-one demo, free trial, and pricing information.
Firmex Toronto
110 Spadina Avenue, Suite 700
Toronto, ON, Canada M5V 2K4
Firmex London
The Leather Market
11-13 Weston Street, Unit 12G2
London, England SE1 3ER
Firmex Costa Rica
Building C14, 4th Floor,
America Free Zone
San Francisco, Heredia
Costa Rica, 40103
N. America +1.888.688.4042
Europe +44 (0) 20.3371.8476
International +1.416.840.4241
Australia +61.180.087.9509
