We’re on a mission to simplify how businesses securely share confidential information, and thanks to our world-class team, we’re well on our way.
We’ve spent almost two decades building the world’s best virtual data room and cementing trust with our customers. Strong relationships fuel our success, while smart and thoughtful experts drive our solutions.
Founded in Toronto, Canada in 2006, Firmex started with the belief that a better document-sharing solution was possible. Its founders envisioned a value-driven, simple, and robust virtual data room solution, one with an intuitive interface, transparent pricing, and dedicated support.
After almost two decades in business, Firmex has served 223,000+ companies in 180+ countries and now supports over 250,000 users accessing 20,000 new projects every year. The most globally-trusted virtual data room today, millions of documents are exchanged using Firmex for processes like diligence, fundraising, litigation, and compliance across industries from investment banking to renewable energy.
Firmex is guided by data-driven and strategic decision-makers who empower their teams to innovate. Our leaders advocate for our team-members’ success and are champions for our customers, ensuring Firmex clients receive the best customer service and data room experience.
General Manager
As General Manager, Mark leads Firmex’s strategy and growth. Mark comes to Firmex from Adenyo, where he led the development of the global Marketing team through to the company`s sale to Motricity in 2011.
Prior to joining Adenyo, Mark was the Director of Global Marketing Operations at Research in Motion, where he drove the expansion of RIM’s global field marketing and training programs, led the direct marketing practice, and pioneered RIM’s web and social media analytics discipline.
Mark holds a degree in film studies from Queen’s University and a master of business administration with a concentration in strategic marketing from McMaster University.
SVP of Customer Operations and Growth
As the SVP of Customer Operations and Growth, Kyle Bardsley is responsible for customer retention, growth, and service. He joined Firmex in 2010, helping to build and lead its Account Management team.
He has continued his focus on post-sales customer service by streamlining Firmex’s Customer Success and Client Services teams so they can continue to deliver award-winning support.
Prior to joining Firmex, Kyle spent six years running his own business as a third party distributor for a major Canadian cable operator, winning top sales awards nationwide. Kyle is a graduate of Durham College for Business, Human Resources, and Marketing.
VP of Technology
As Vice President of Technology, Glenn leads Firmex’s security, compliance, IT and cloud hosting strategy.
Glenn has spent the past 20 years working with software development teams, helping them to adopt a DevOps mentality and deliver high quality, secure applications to their users. Prior to Firmex Glenn led quality assurance teams and supported internal development infrastructure at Quest Software and Uptime Software in downtown Toronto.
Joining Firmex provided Glenn the opportunity to enter the SaaS world, leading teams tasked with ensuring the Firmex VDR service is secure, responsive and highly available.
VP of Human Resources
As the VP of Human Resources, Sarah Fulton leads Firmex’s recruiting, retention, and employee relations.
She joined Firmex in 2014 and has since played a central role in fostering company culture, which prides itself on the core values of humour, collaboration, respect and success of all employees.
As a leader in the development and growth of Firmex, she also takes an active role in management coaching and employee engagement initiatives. Sarah attended Western University, where she completed a BA in Sociology.
Senior Director of Finance and Operations
As Senior Director of Finance, with 16+ years of firm and business experience, Donald oversees Accounting & Finance Operations at Firmex. He is a key contributor in optimizing business operations, and is responsible for the ongoing growth and development of the finance function and its evolving role and responsibilities within the organization.
Donald is a graduate of Lincoln University, PA.
VP of Information Management & Analytics
As VP of Information Management & Analytics, Pavan leads Firmex’s Business Intelligence, Data Science and Sales Operations teams. These teams are essential to enable Firmex’s internal business teams to make data driven decisions and operate more efficiently.
Pavan has over 20 years of experience in the Data Management & Analytics space. Prior to Firmex, Pavan worked as a data analytics consultant for 15 years. Pavan advised, designed and implemented Enterprise Data Warehouses and CRM applications for a variety of large organizations including Scotiabank, WSIB, Cancer Care Ontario, Canadian Tire Corporation, Fidelity Investments and Societe Generale.
Pavan has a Bachelor of Mathematics from the University of Waterloo with specialization in Business Administration and Information Systems.
VP of Sales
As the Vice President of Sales Jason leads and sets the strategy for the North American new business sales team. Jason has accelerated the growth of the team, which has tripled in size since he took over as the leader in 2019. Starting as a Sales Executive in 2010, Jason has advanced his professional career alongside the growth of Firmex.
Prior to joining Firmex Jason held various sales positions in IT and hospitality. Jason is a graduate of the University of Windsor’s Honours Bachelor of Commerce co-op program with a focus on Marketing and Finance.
Senior Vice President of Engineering
As SVP, Engineering, Julie leads Product and Engineering teams at Firmex to drive strategic growth and achieve high-impact results. With over 26 years of experience, Julie has successfully led teams at startups, large corporations, and during scale-up phases, doubling team size and refining processes to enhance performance and scalability.
Julie has deep expertise in industries such as financial services, network management, collaboration platforms, camera technology, and smart devices. She excels at aligning engineering initiatives with business strategies, fostering high-performance cultures, and delivering robust, future-ready solutions.
Julie is known for building cohesive teams and mentoring future leaders, emphasizing innovation, cross-functional collaboration, and continuous improvement to ensure engineering excellence in fast-paced, competitive environments.
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Firmex Toronto
110 Spadina Avenue, Suite 700
Toronto, ON, Canada M5V 2K4
Firmex London
The Leather Market
11-13 Weston Street, Unit 12G2
London, England SE1 3ER
Firmex Costa Rica
Building C14, 4th Floor,
America Free Zone
San Francisco, Heredia
Costa Rica, 40103
N. America +1.888.688.4042
Europe +44 (0) 20.3371.8476
International +1.416.840.4241
Australia +61.180.087.9509