Choosing the Right Virtual Data Room
Consider the following when evaluating Virtual Data Room service providers. Asking the right questions will help you make a more informed decision and discern between a VDR provider and a VDR partner.
Data Security
Ensure your Virtual Data Room provider as well as their Data Center partner are compliant with the latest security standards.
-
Has the Data Center received SAS70 certification?
-
How do they manage your data to ensure you are compliant with privacy rules?
Readiness
Setting up your private and branded Deal Room needs to be fast and painless when getting ready for a time sensitive transaction or to support a mission-critical process such as compliance.
-
How quickly will they respond to your initial request to get a Virtual Data Room started?
-
How long do they estimate it will take to go live?
-
Do you require integration to other enterprise systems or to download a desktop application?
-
How much support would be required from your IT department to implement the VDR?
All-Inclusive Service
Inhouse, unlimited and on-demand 24/7 customer service and training is the only service model that makes sense for mission critical projects.
-
Is unlimited 24/7 support included in the quote?
-
Is there a variety of training support available
- in-person, video, telephone and a
searchable knowledgebase?
-
Are you capped at the number of users
that can receive training?
Cost Certainty
Don't get caught paying a lot more for your Virtual Data Room solution than you agreed to, especially if it was on behalf of your client.
-
Are there additional fees for
documents, pages or users?
-
Is there an option for unlimited Data Rooms use?