Personal data: Through our Web Site, Firmex will not collect any personal data about you (e.g., your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g., by registration, survey, feedback, quote requests), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.
Purpose of Use: When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you, we may store and process personal data and share it with our affiliates to better understand your needs and how we can improve our products and services.
If you choose not to have your personal data used to support our customer, we will respect your choice. We do not sell or otherwise market your personal data to third parties, except to Firmex affiliates.
Purpose Limitation: Firmex will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure (i) is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected; (ii) is necessary to prepare, negotiate and perform a contract with you; (iii) is required by law or the competent governmental or judicial authorities; (iv) is necessary to establish or preserve a legal claim or defense; or (v) is necessary to prevent fraud or other illegal activities, such as willful attacks on Firmex information technology systems.
Communications and Utilization Data: Through your use of telecommunications services to access our Web Site, your communications data (e.g., Internet protocol address) or utilization data (e.g., information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
Non-Personal Data: When you access our Web Site, we may automatically (i.e., not by registration) collect non-personal data (e.g., type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our Web Sites and improve their performance or content.
Cookies: When you view our Web Site, we may store some data on your computer in the form of a “cookie” to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web Site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.
Security: To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Firmex uses technical and organizational security measures.
Links to Other Web Sites: Firmex Web Sites contain links to other Web Sites. Firmex is not responsible for the privacy practices or the content of other Web Sites.
Opt-Out, Corrections, Updates, Removals of Personal Data: Users may opt out of certain services or correct, update, or remove Personal Data that Firmex has collected about them through any of the means listed below. Please be sure to include the following information in your correspondence: (i) first name and last name; and (ii) E-mail address.
• E-mail: Send a message to us at sales@Firmex.com with the word “unsubscribe” in the subject line or simply respond to the pertinent E-mail with the word “unsubscribe” in the subject line. (Please note: “Unsubscribe” is an automatic process. We will not respond to these messages.)
• Phone: Call us at (416) 840-4241
700 -110 Spadina Ave.
Toronto, ON M5V 2K4
Please allow up to one (1) week for your opt-out and other requests to be processed.
Third-Party Sites: This Site provides links to other Web Sites or resources for your convenience. Firmex has selected these resources as having some value and pertinence, but their development and maintenance are not under the direction of Firmex. Thus, the content, accuracy, and suitability of information contained therein, opinions expressed therein, and other links provided by these resources are neither monitored nor reviewed by Firmex. You acknowledge and agree that Firmex is not responsible for the availability of such external Web Sites or resources, and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources and shall not be liable, directly or indirectly, for any damage or loss caused by the use of any such content, product, or materials. You access, use, and rely upon such content, products, or materials at your own risk.
Linking to the Site: Any party seeking to publish any link to this Site on another Web Site should notify Firmex in advance of any such link. Any linking to the Site shall be at your own risk and expense and shall not be construed as an endorsement by or implication of any affiliation with Firmex, unless Firmex authorizes such linking in advance. Firmex reserves the right to object to or have removed any link that is determined by Firmex in its sole judgment to be inappropriate, inconsistent with the Site’s image and reputation, or otherwise creates an undue burden on the Site or on Firmex.
Co-branding and Framing: You may not, nor may you authorize any other person to, (i) co-brand the Site or portion thereof (whereby you display a name, logo, trademark, or other means of identification of any party in such a manner that gives a user the impression that such other party has the right to display, publish, or distribute the Site or Material accessible with the Site), or (ii) frame the Site or portion thereof (whereby the Site or portion thereof will appear on the same screen with a portion of another Site). Firmex’s consent must be obtained in before framing, co-branding, or other activity impacting the access to or the use of this Site. Failure to obtain such consent may result in an infringement claim or other legal action being brought. You agree to cooperate with Firmex in causing any unauthorized framing, co-branding, or other activity impacting the access to or the use of our Site to immediately cease.
Disclaimer of Warranty: THE SITE AND ALL INFORMATION AND OTHER CONTENT (INCLUDING THIRD-PARTY INFORMATION, PRODUCTS, AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THIS SITE ARE PROVIDED “AS IS” AND FIRMEX DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF TITLE AND NONINFRINGEMENT AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Neither Firmex, its affiliates, nor any third-party content providers or licensors makes any warranty whatsoever, including without limitation (i) that defects will be corrected; (ii) that the Site and the server it resides in, is free of viruses, worms, Trojan Horses, or other harmful components and/or code that manifest contaminating or destructive properties; and (iii) to the accuracy, reliability, availability, suitability, quality, or operation of the Site and any information, or service provided on or accessible from the Site. In addition, Firmex does not assume any responsibility or risk for your use of the Internet.
Limitation of Liability: IN NO EVENT SHALL FIRMEX, ITS DIRECTORS, OFFICERS, AFFILIATES, AGENTS, AND LICENSORS, OR CONTENT PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OR REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, ARISING OUT OF OR RELATED TO THE USE, INABILITY TO USE, AUTHORIZED USE, PERFORMANCE, OR NONPERFORMANCE OF THIS SITE, EVEN IF FIRMEX WAS PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE.
Copyrights: All contents of this Site are ©2011 Firmex Inc. or its licensors. All rights reserved. Photographs and illustrations are copyrighted by their respective owners, as noted in the credits.